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  • What is your Return Policy?
    See it here
  • What is your Shipping Policy?
    See it here
  • How do I care for the succulent once I receive it?
    If your plant was received semi-bare root, pot, and water as soon as you receive it. If you bought a potted plant, also water it when it is received. Since your plants have been in a dark box in the mail for several days, allow the plants to adjust to the light before placing them in direct light. Usually, this is over a few days.
  • How do I water my succulent?
    The soak and dry method works best, meaning soak your plant with water until water drains from the drainage hole. Then wait until the soil is completely bone dry before watering again. Water every 7 to 10 days during hotter weather and more often during a heat wave. Cut back on watering when weather is cooler.
  • What kind of light does my plant need?
    Remember all plants are unique! Most do best with bright indirect light. Good lighting keeps succulent compact and prevents them from getting leggy.
  • Why is my succulent changing color?
    The color changes depending on whether a plant is stressed or not. A good kind of stress is when succulents are exposed to good lighting, they tend to have more vibrant colors.
  • Why isn’t my plant shipped in a pot?
    Most of our plants are shipped semi-bare root. This not only saves on shipping costs, but it is also safer for the plant.
  • Where is my order?
    You may message us at anytime for an update on your order. Currently USPS is experiencing shipping delays.
  • Do I need a heat pack?
    If your area has temperatures less than 45 degrees, then it is highly recommended that you buy a heat pack to protect the plants from the cold and frostbite.
  • The leaves on the bottom of my succulent are turning brown. What do I do?
    This is a normal sign of growth. It is advisable to gently pull off dead leaves as it protects the plant from getting diseases or mold.
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